• ① "User" refers to both members and non-members who access the Company's website and receive services provided by the Company in accordance with these Terms and Conditions.
• ② "Member" refers to a person who has registered by providing personal information to the Company, continuously receives information from the Company, and is able to continuously use the services provided by the Company.
• ③ "Service Agreement" refers to the contract concluded between the Company and the User in relation to the use of services.
• ④ "User ID" refers to a combination of letters and numbers selected by the user and assigned by the Company for the identification and use of services by the user.
• ⑤ "Password" refers to a combination of letters and numbers set by the user for the protection of member information.
• ⑥ "Termination" refers to the cancellation of the service contract by either the Company or the member.

• ① These Terms and Conditions take effect upon being publicly announced to the users.
• ② The Company may amend these Terms and Conditions in cases of changes in circumstances or significant business reasons, and the amended terms take effect in the same manner as stated in the preceding clause.

• ① These Terms and Conditions apply along with the usage guidelines for individual services provided by the Company (hereinafter referred to as 'Service-Specific Guidelines').
• ② Matters not specified in these Terms and Conditions shall be governed by relevant laws and regulations.

• ① Application for service use can be made by recording personal information in the order and request form required by the Company on the service order and commission screen.
• ② Membership registration must be done using real names only, and the Company may verify the authenticity of the information. Users who are not registered with their real names cannot claim any rights.

- When the application is not made under the applicant's real name.
- When the application is made using someone else's name.
- 이용신청의 내용을 허위로 기재한 경우
- When the application contains false information.
- When the application does not meet other requirements specified by the Company.

- Content that defames or disparages other members or third parties, damaging their reputation.
- Content that violates public order or standards of decency.
- Content deemed to be associated with criminal activities.
- Content that infringes upon the Company's copyrights, third-party copyrights, or other rights.
- If a member posts pornography on the Company's website or bulletin board, or links to pornographic sites.
- If it is determined to violate other relevant laws and regulations.

- Due to unavoidable circumstances such as maintenance or construction work on service equipment.
- In case a telecommunications service provider, as defined by the Telecommunications Business Act, suspends telecommunications services.
- When system maintenance is necessary.
- In cases of other force majeure circumstances.

• ① The Company shall, unless there are special circumstances, enable the member to use the service from the commencement date of service requested by the member.
• ② The Company has an obligation to strive for continuous and stable service provision to its members.
• ③ The Company promptly repairs or restores equipment without delay in the event of failure or loss to ensure continuous and stable service provision, unless there are unavoidable circumstances.
• ④ The Company handles opinions raised by members through the specified procedures in an appropriate manner. If there is a certain period required for processing, the Company informs the member of the reasons and processing schedule.
• ⑤ If opinions or complaints raised by users are deemed legitimate, the Company must promptly address them.
• ⑥ The Company endeavors to secure the confidentiality of personal and payment information, and for this purpose, it must designate responsible personnel for management.
• ⑦ The Company strictly maintains the confidentiality of member information related to service provision, using it solely for the operation or improvement of quality services and not transferring it to other organizations or individuals for any other purposes.
• ⑧ The Company is not responsible if the user or a third party suffers damages due to using the purchased product differently from the instructions provided.
• ⑨ The member is responsible for any financial losses incurred by the Company due to the leakage of the member's personal information to third parties.

• ① Users must truthfully provide all information based on their real name when applying for membership or updating member information. If false or others' information is registered, they cannot claim any rights.
• ② Members are responsible for all management related to their ID and password.
• ③ If a member's ID is stolen or used improperly by a third party, the member must promptly notify the Company, and follow any instructions provided by the Company accordingly.
• ④ Members are not allowed to engage in commercial activities using the service without prior approval from the Company. The Company bears no responsibility for the outcomes of such activities. Furthermore, if the Company incurs losses due to such commercial activities, the member is obligated to compensate the Company for damages. The Company reserves the right to restrict the member's service usage and pursue legal procedures, including claims for damages.
• ⑤ Members must promptly notify the Company of any changes to their personal information or update the information themselves. The member bears responsibility for any losses incurred due to delay in notifying the Company of such changes.
• ⑥ Members consent to receiving electronic mail from the Company as part of the service.
• ⑦ Members must not engage in the following actions, and the Company reserves the right to impose sanctions on the member, including service restrictions and legal measures :

  - Providing false information when applying for membership or updating member information.
  - Impersonating the Company's management, employees, or officials.
  - Modifying the Company's client programs without specific authorization, hacking the Company's servers, or arbitrarily altering any part or all of the website or posted information without special rights granted by the Company.
  - Causing harm to internet services or intentionally disrupting them.
  - Replicating information obtained through this service for purposes other than service use without the Company's prior consent, using it for publication, broadcasting, or providing it to third parties.
  - Transmitting, posting, or disseminating information, sentences, graphics, audio, or videos that are vulgar or obscene in nature, violating public order and morals, via electronic mail or other methods to others.
  - Transmitting, posting, or disseminating content that is defamatory or infringes upon the honor or privacy of others via electronic mail or other methods to others.
  - Harassing or threatening other users, or persistently causing distress or discomfort to specific users
  - Providing distorted information or engaging in other behaviors deemed inappropriate for internet services
  - Violating these Terms and Conditions, as well as other regulations or conditions set forth by the Company
  - Engaging in activities objectively determined to be associated with criminal acts or violating other relevant laws

• ① Service usage is generally available 24 hours a day, 7 days a week, unless there are special business or technical disruptions for the Company.
• ② The Company may temporarily suspend the provision of services in case of system maintenance, replacement, system failures, communication interruptions, or other unavoidable circumstances.
• ③ The Company is not liable for compensating damages incurred by users or third parties due to the temporary suspension of service provision as stated in Clause ②.
• ④ According to the aforementioned restrictions on service usage, the Company reserves the right to temporarily suspend, reset, or terminate service usage, without separate notice, for members who misuse the service under the provisions for handling improper use.

• ① Copyrights and other intellectual property rights to works created by the website belong to the website.
• ② Users may not reproduce, transmit, publish, distribute, broadcast, or otherwise commercially exploit information obtained through the website without prior consent from the website.

• ① The website and users make necessary efforts to resolve disputes arising from the services amicably.
• ② The website strives to promptly address complaints and feedback submitted by users. However, if prompt resolution is not feasible, the website informs users of the reasons and the expected timeline for resolution.
• ③ Disputes between the website and users may be resolved through mediation by the Electronic Commerce Dispute Mediation Committee established under Article 28 of the Electronic Commerce Basic Act and its Enforcement Decree Article 15.

• ① Collected Information: Name, Login ID, Password, Affiliation (Laboratory), Telephone Number of Affiliation (Laboratory), Address of Affiliation (Laboratory), Mobile Phone Number, Email, Service Usage Records
• ② Methods of Personal Information Collection: Website (www.cosmogenetech.com), phone, email

• ① Fulfillment of contract obligations related to service provision and provision of content according to service, purchase/payment processing, after-sales service, and product delivery.
• ② Member management: Verification of identity and personal identification for membership services, prevention of misuse and unauthorized use by malicious members, confirmation of membership intention, handling complaints and inquiries, notification of announcements, and management of order information by laboratory.
• ③ Utilization for marketing and advertising purposes: Development and customization of new services (products), dissemination of promotional information such as events, understanding access frequency, and statistical analysis of member service usage.
• ④ Other: Information supporting activities in members' laboratories.

- Records related to contracts or withdrawal of subscriptions: 5 years
- Records related to payment of fees and supply of goods: 5 years
- Records related to consumer complaints or dispute resolution: 3 years

• ① Destruction Procedure

  - The information you provided for membership registration or other purposes will be transferred to a separate database (or stored in a separate filing system for paper documents) after the purpose has been achieved. It will be retained for a certain period according to internal policies and relevant laws (refer to the retention and use period), and then destroyed.
  - Personal information transferred to a separate database will not be used for purposes other than those permitted by law, unless otherwise specified.

• ② Destruction Method

  - Personal information stored in electronic file formats will be deleted using technical methods that make the records irreproducible.
  - Personal information printed on paper will be destroyed by shredding or incineration.

• ① When users have given prior consent
• ② When required by law or requested by investigative agencies according to legal procedures and methods prescribed for investigative purposes

• ① Users and legal representatives can at any time inquire about or request modifications to the personal information of themselves or children under 14 years of age who are registered, and they may also request termination of membership.
• ② To inquire about or modify personal information of users or children under 14 years of age, please contact us through the "Personal Information Change" (or "Member Information Modification") section. For membership termination (withdrawal of consent), please contact the Personal Information Manager in writing, by phone, or via email, and we will promptly take action.
• ③ If you request correction of personal information due to an error, we will refrain from using or providing the information until the correction is complete. Additionally, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction results to ensure the correction is carried out.
• ④ The company handles personal information that has been terminated or deleted at the request of users or legal representatives in accordance with the provisions specified in "3. Retention and Use Period of Personal Information." We ensure that such information is securely processed to prevent access or use for any other purposes.

• ① How to Specify Cookie Installation Permissions (For Internet Explorer)

  - Click on the gear icon (Settings) > Internet options > [Privacy] tab > Adjust Cookie Settings

• ② How to View Received Cookies (For Internet Explorer)

  - Click on the gear icon (Settings) > Internet options > [General] tab > [Browsing history] section, click on the [Settings] button > View files

• ③ Purpose of Using Cookies

  - When using member-exclusive services, you need to go through the authentication process each time.
  - To simplify this process, we use cookies to store necessary information after a single authentication, which is then used when accessing services that require authentication.

Personal Information Protection Manager - CEO : Young Jun Lee
Personal Information Protection Officer - IT Department : Dong Hoon Lee
Phone No.: 070-4771-8393, Email: bioinfo@cosmogenetech.com

- Personal Dispute Resolution Committee (https://www.kopico.go.kr)
- Information Security Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
- Office Cyber Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
- Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)

• ① Request to the Personal Information Protection Department (IT Team, 070-4771-8395, bioinfo@cosmogenetech.com)
• ② Email, SMS, MMS: Log in to Cosmogenetech on your web browser > My Page > Membership Info > You can change your subscription settings at any time.